Interpreters | Overview
Interpreter Services arranges for interpreters in more than 35 languages to assist patients and families. You may request an interpreter before you come to the hospital. If you need an interpreter while you are in the hospital, please ask your child's nurse or page the interpreter on-call through the page operator at 617-355-6369.
Spanish-speaking interpreters are available at the hospital from 7 a.m. to 8 p.m. weekdays, and 8 a.m. to 8 p.m. weekends and holidays. After hours, these interpreters are available via video or phone, or in person on demand.
Arabic-speaking interpreters are available at the hospital from 7 a.m. to 5:30 p.m. weekdays, and 8 a.m. to 5:30 p.m. weekends and holidays. After hours, these interpreters are available via video or phone, or in person on demand.
The interpreter on call can also help locate interpreters in other languages to help in person or via a three-way phone conference.
All families need to communicate clearly about their child's hospital experience. If you need an American Sign Language (ASL) interpreter, ask your child's nurse or physician to contact the interpreter on call through the page operator, 617-355-6369 (24 hours a day). Deaf persons can leave messages for the ASL interpreter at 617-355-6603/TTY. For more information on TTY services at the hospital, see telephone and TTY.
Hunnewell Building, 1st Floor
Hours: 24 hours a day
Interpreter services can be arranged through the page operator at ext. 5-6369 from inside the hospital, or at 617-355-6369 from outside the hospital.
When requesting interpreters, please provide as much notice as possible.
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